
REVIEWS
STYLED BY THE COMMUNITY
14-DAY RETURNS
At Ledurra, we believe shopping for clothes should be simple, enjoyable, and worry-free. We want you to feel confident in every purchase, whether you're refreshing your everyday wardrobe or discovering your next favorite piece.
Take your time to try on your new items at home, explore how they fit, and make sure they're exactly what you were looking for.
If something isn't quite right, you can request a return within 14 days of delivery for a full refund to your original payment method. Items should be unworn, unwashed, and in their original condition, with all tags attached, except for reasonable handling necessary to inspect and try them on. Your statutory consumer rights remain unaffected.
Need help with a return or have a question about your order? Our customer support team is always happy to assist. Simply reach out at contact@leddura.com or visit our Contact Us page.
Shop with confidence. Discover your style with Ledurra.
FREQUENTLY ASKED QUESTIONS
How do I choose the right size?
In doubt? Size up. Our jacket is designed for a relaxed, boxy fit, so if you find yourself between two sizes, the larger one is almost always the right call. The jacket also has its own size guide with exact measurements — you'll find it right next to the size options. Compare it with a favourite jacket that already fits you well, and if you'd like a second opinion, email us your measurements and we'll gladly help.
How long does delivery take?
Every order ships free across Germany with tracked delivery, no minimum. Orders are processed within 1 to 2 business days, with delivery taking 6 to 10 business days once dispatched. As soon as your order is on its way, you'll receive a tracking link by email.
What if it doesn't fit, or I change my mind?
You have 14 days from the day your order arrives to request a return, plus we extend that to 30 days as a goodwill gesture. Once your return is approved and received, you'll be refunded to your original payment method. Starting a return is simple — email us at contact@ledurra.com and we'll guide you through the next steps.
What if my order arrives damaged or incorrect?
That's on us. If your order arrives damaged, defective, or in the wrong colour or size than you ordered, let us know and we'll make it right, with the return shipping costs covered by us. Just send a photo to contact@ledurra.com and we'll take care of the rest.
How can I reach you?
However you prefer. Email us at contact@ledurra.com, call +44 7473954110, or use the contact form. We're available Monday to Friday from 9:00 AM to 6:00 PM and on weekends from 10:00 AM to 4:00 PM (Central European Time), and we aim to respond within 24 hours.

