Terms of Service

Terms of Service — Ledurra

Welcome to Ledurra! The terms "we", "us" and "our" refer to Ledurra. Ledurra operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Ledurra is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access our Services. Nothing in these Terms limits any statutory right you have as a consumer under German or EU law.

SECTION 1 — ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least 18 years old, or that you have parental/guardian consent to use the Services. You may be asked to provide information such as your email, billing, payment, and shipping details. You represent that all information you provide is correct, current, and complete.

You are solely responsible for the security of your account credentials and all account activity. You may not transfer, sell, assign, or license your account to another person.

SECTION 2 — OUR PRODUCTS

We make every effort to accurately represent our products. Colours or appearance may differ slightly from screen to screen depending on your device. Descriptions are subject to change at our discretion, and we reserve the right to discontinue any product or limit quantities available.

SECTION 3 — ORDERS

Placing an order is an offer to purchase. We reserve the right to accept or decline any order. Your order is confirmed once we send an order confirmation. Please review your order carefully, as changes after confirmation may not always be possible.

Purchases are subject to return in accordance with our Refund & Return Policy. You represent that your purchases are for personal use and not for commercial resale.

SECTION 4 — PRICES AND BILLING

All prices are listed in EUR and include applicable VAT. Prices, discounts, and promotions may change without notice. The price charged is the price in effect at the time your order is placed, as confirmed in your order confirmation email.

You agree to provide accurate payment and account information and to keep it up to date so we can complete your transactions.

SECTION 5 — SHIPPING AND DELIVERY

Delivery times are estimates. While we aim to meet them, we are not responsible for delays caused by circumstances outside our reasonable control, such as carrier disruptions. This does not affect your statutory rights if goods do not arrive within a reasonable time. Once products are handed to the carrier, risk of loss passes to you, except where you are a consumer, in which case risk transfers upon actual delivery to you, in accordance with applicable consumer law.

SECTION 6 — INTELLECTUAL PROPERTY

Our Services, including trademarks, text, images, and graphics, are owned by Ledurra, its affiliates, or licensors, and protected by applicable intellectual property laws. You may use the Services for personal, non-commercial use only, and may not reproduce, distribute, or create derivative works from any material on the Services without our written consent.

Ledurra's name, logo, and branding are trademarks of Ledurra or its affiliates. Shopify's name and branding are trademarks of Shopify.

SECTION 7 — OPTIONAL TOOLS

Third-party tools offered through the Services are provided "as is" without warranties. Use of such tools is at your own risk, and you should review the relevant third party's own terms.

SECTION 8 — THIRD-PARTY LINKS

The Services may link to third-party websites we do not control. We are not responsible for their content or practices. Any transactions with third parties are solely between you and them.

SECTION 9 — RELATIONSHIP WITH SHOPIFY

Ledurra is powered by Shopify. Any purchases you make are made directly with Ledurra. Shopify is not responsible for any aspect of sales between you and Ledurra.

SECTION 10 — PRIVACY POLICY

Personal information we collect is subject to our Privacy Policy. Certain personal information may also be subject to Shopify's Privacy Policy, as the Services are hosted by Shopify.

SECTION 11 — FEEDBACK

If you submit feedback, ideas, or suggestions, you grant us a worldwide, royalty-free license to use them for any purpose, including commercial use. You represent that you have the rights to any feedback you submit and that it complies with these Terms.

SECTION 12 — ERRORS, INACCURACIES AND OMISSIONS

We may correct errors, inaccuracies, or omissions relating to product descriptions, pricing, or availability at any time, and may cancel orders affected by such errors, without prejudice to your statutory rights.

SECTION 13 — PROHIBITED USES

You agree to use the Services lawfully only, and not to infringe intellectual property rights, harass others, transmit false information, upload malicious code, or interfere with the security of the Services. We may suspend or terminate accounts that violate these Terms.

SECTION 14 — TERMINATION

We may terminate your access to the Services at our discretion, without affecting amounts already due. Provisions that by their nature should survive termination (e.g. Intellectual Property, Limitation of Liability, Governing Law) will continue to apply.

SECTION 15 — WARRANTY

Where you are a consumer, nothing in these Terms affects your statutory legal warranty rights regarding the conformity of goods, including the right to repair, replacement, price reduction, or rescission of the contract for defective goods, as provided under applicable German and EU consumer law.

SECTION 16 — LIMITATION OF LIABILITY

To the extent permitted by law, we are not liable for indirect or consequential damages arising from your use of the Services. This limitation does not apply to damages arising from intent, gross negligence, injury to life, body, or health, or any other liability that cannot be limited or excluded under mandatory law.

SECTION 17 — INDEMNIFICATION

You agree to indemnify Ledurra and its affiliates from claims arising from your breach of these Terms, violation of law, or misuse of the Services, to the extent permitted by applicable law.

SECTION 18 — SEVERABILITY

If any provision of these Terms is found unlawful or unenforceable, it will be enforced to the fullest extent permitted by law, and the remainder of the Terms will remain in effect.

SECTION 19 — WAIVER; ENTIRE AGREEMENT

Our failure to enforce any provision does not waive our right to do so later. These Terms and referenced policies constitute the entire agreement between you and us regarding use of the Services.

SECTION 20 — ASSIGNMENT

You may not assign these Terms without our consent. We may assign these Terms without notice to you.

SECTION 21 — GOVERNING LAW

These Terms are governed by the laws of England and Wales, given MZNTEAM LTD's place of incorporation. However, if you are a consumer resident in Germany or another EU member state, you continue to benefit from any mandatory consumer protection provisions of the law of your country of residence, and nothing in this clause deprives you of the protection afforded by those provisions, including your right to bring proceedings in the courts of your own country of residence.

SECTION 22 — HEADINGS

Headings are for convenience only and do not affect interpretation of these Terms.

SECTION 23 — CHANGES TO TERMS OF SERVICE

We may update these Terms at any time by posting changes on this page. Continued use of the Services after changes are posted constitutes acceptance, without prejudice to your statutory rights.

SECTION 24 — CONTACT INFORMATION

Store name: Ledurra
Company Name: MZNTEAM LTD
Company Number: 17421507
Registered Office: 20 Wenlock Road, London, N1 7GU, United Kingdom
Warehouse Address: Bremer Str. 79, 63073 Offenbach am Main, Germany
Email: contact@ledurra.com
Phone number: +44 7473954110

Customer Service Available Hours

Monday–Friday: 9:00 AM – 6:00 PM (CET)
Saturday–Sunday: 10:00 AM – 4:00 PM (CET)

We aim to respond to your inquiries within 24 hours.