
REVIEWS
FREQUENTLY ASKED QUESTIONS
Comment choisir la bonne taille ?
In doubt? Size up. Our jacket is designed for a relaxed, boxy fit, so if you find yourself between two sizes, the larger one is almost always the right call. The jacket also has its own size guide with exact measurements — you'll find it right next to the size options. Compare it with a favourite jacket that already fits you well, and if you'd like a second opinion, email us your measurements and we'll gladly help.
How long does delivery take?
Every order ships free across Germany with tracked delivery, no minimum. Most parcels arrive within 7 to 10 business days. As soon as your order is on its way, you'll receive a tracking link by email, and you can always follow your parcel via the Track Your Order page.
Et si ça ne me va pas, ou si je change d'avis ?
You have 14 days from the day your order arrives to request a return, plus we extend that to 30 days as a goodwill gesture. Once your return is approved and received, you'll be refunded to your original payment method. Starting a return is simple — email us at contact@ledurra.com and we'll guide you through the next steps.
What if my order arrives damaged or incorrect?
That's on us. If your order arrives damaged, defective, or in the wrong colour or size than you ordered, let us know and we'll make it right, with the return shipping costs covered by us. Just send a photo to contact@ledurra.com and we'll take care of the rest.
Comment puis-je vous joindre ?
However you prefer. Email us at contact@ledurra.com, call +34 67 67 67 67, or use the contact form. We're available Monday to Friday from 9:00 AM to 6:00 PM and on weekends from 10:00 AM to 4:00 PM (Central European Time), and we aim to respond within 24 hours.

